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  • What areas do you cover?
    Coventry. Solihull and surroundling villages. South Warwickshire. Parts of East Birmingham including Bordesley Green, Stechford, Yardley, Castle Bromwich, Lea Hall, Sheldon, Kitts Green, Ward End, Shard End, Acocks Green, Hall Green, Linden Green, Marston Green. Parts of North Warwickshire: Coleshill, Nuneaton, Bedworth and surrounding villages. Parts of West Rugby and villages between Rugby and Coventry.
  • Are your sessions confidential?
    We will always keep your sessions confidential unless we have a concern about safeguarding. We frequently contact other professionals involved with yours or your child’s care and education, however we will always ask for your permission before we do so. We will not share reports, videos or audio recordings without your consent. Please read our Privacy Policy for further information.
  • What is occupational therapy?
    Occupational Therapy helps your child live their best life at home, at school and everywhere in between. It’s about being able to do the things you want and have to do. That could mean helping them overcome challenges learning at school, playing with their friends or simply managing their environment. Everything is focused on increasing independence and wellbeing. It’s a science-based, health and social care profession that’s regulated by the Health and Care Professions Council.
  • At what age can my child start Speech Therapy / Occupational Therapy?
    Early intervention is incredibly important. Many NHS services will not accept referrals until a child is two years old. However, we know that sometimes it’s obvious before then that a child needs additional help. Generally we do not see children under 12-15 months but if you have a question about a child who is under two please do call us for a chat.
  • Is there parking at your clinic?
    There is free parking on the forecourt outside the clinic and also on-street parking too.
  • Can my child have Speech Therapy or Occupational Therapy sessions alongside their NHS provision?
    Yes. Most of our clients are known to the NHS, either actively having therapy or on a waiting list. Some families choose to have private therapy during the times when they are not having NHS therapy, and some families choose to have both running concurrently. This is your choice to make. Having private therapy does not impact on your rights to receive NHS treatment. NHS and private therapists are mandated to work together in harmony. Here at Hope Therapies we have close relationships with our colleagues in Coventry, Birmingham, Solihull and Warwickshire. We keep in close email contact to share targets and outcomes, all with your permission of course.
  • What is speech therapy?
    Speech and language therapy provides treatment, support and care for children and adults who have difficulties with communication, or with eating, drinking and swallowing. Here at Hope Therapies we work mainly with children who have communication difficulties.
  • How do I know if my child needs Speech Therapy / Occupational Therapy?
    It may be that another health or education professional has recommended this. However, the best way to find out if we can help is to contact us for a chat. We will never recommend therapy unless it is clinically warranted.
  • How can I book a session?
    You can book online here. First, choose the type of appointment you are interested in. For most people getting started this is usually a free 15 minute telephone consultation or an initial assessment. Then, choose a date and time that works for you. If you have any questions at all, please contact us.
  • Are all your therapists qualified?
    All of our therapists are registered with the Health and Care Professionals Council and adhere to all of their professional guidelines and regulations. We are all fully qualified in our professional fields and complete regular supervision and training.
  • What about sound quality?
    It is super important that we have good sound quality - this means no background noise! We have also found that large rooms with lots of hard surfaces (like kitchens) can affect the acoustics and make it difficult for us to hear well. Ideally the person accessing the session will wear headphones.
  • How will my child be asked to use the computer or other tech during the session?
    We use lots of interactive games when working with children and young people. We will give you remote access to the screen - for younger children they might find an external mouse easier to manipulate than a touchscreen or an integrated mouse pad.
  • Do we have our backgrounds showing and camera on at all times?
    We will always have our backgrounds visible during our sessions and the cameras turned on and expect the same from you. There may be occasions that it is more suitable to have the cameras turned off - if, for example, this will reduce anxiety. We are happy to chat about this.
  • What tech setup will I need at home?
    You will need a device with a webcam to be able to attend a video consultation. It can be any device with both an internet connection and a webcam, like a laptop, PC, tablet or even a mobile phone. However, some of the interactive games we use do not work well on an iPad screen and a laptop or PC is preferable. You'll access the video consultation via your internet browser, like Safari or Chrome.
  • Is my Wi-Fi good enough?
    You will need a stable internet connection - a speed of more than 10mbps will enable you to have the best possible experience. An internet speed of less than 10mbps might lead to poor quality video and sound during your consultation. If the connection is not stable enough we may need to discontinue the session.
  • What video platform software do you use?
    We use a secure video consultation platform provided through our Practice Management Software - Writeupp.
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